Ironbook's multilingual voice AI answers 100% of inbound calls instantly, detects the caller's language, and books rooms directly into Xcalibur's IBE — zero hold time, zero missed revenue.
A guest calls at 2 AM speaking Japanese. No one answers. They book on Booking.com instead — and the hotel pays a 22% commission on a room they could have sold directly.
Ironbook's voice AI answers 100% of inbound calls instantly — zero hold time, zero missed calls.
Auto-detects the caller's language and responds fluently in Thai, Mandarin, Japanese, Korean, or English.
Checks live availability from Xcalibur's IBE and completes direct bookings over the phone.
Confirmation is sent automatically — no human agent required.
When a guest drops off the Xcalibur booking engine, the AI agent fires a personalized WhatsApp message within minutes — answering objections and recovering the booking before it goes to an OTA.
70% of guests who start a booking never finish. Without automation, that revenue is permanently lost — or the guest books the same room on Expedia and the hotel pays a 20% commission.
The moment a guest drops off the Xcalibur IBE, the AI agent triggers automatically within minutes.
A personalized WhatsApp message is sent in the guest's language with a one-tap direct booking link.
The AI handles objections naturally — cancellation policy, inclusions, room features.
Once the guest confirms, the booking is completed directly through Xcalibur — zero OTA commission.
3 days before check-in, the AI proactively messages confirmed guests on LINE — offering room upgrades, spa packages, and dining reservations to maximise revenue per booking.
Hotels earn a booking, then leave thousands of dollars on the table. Front desk staff are too busy during check-in peaks to consistently upsell every guest — so most upgrades go unsold.
3 days before arrival, the AI proactively messages the confirmed guest on LINE in their language.
It presents personalized upgrade and add-on offers based on their booking type and stay duration.
The AI handles the full conversation — questions, pricing, and confirmation — without any staff involvement.
Payment is processed and the reservation is updated automatically in Xcalibur.
Now give it a voice.
Xcalibur × Ironbook — Zero Missed Calls. Zero Lost Carts. Zero Unsold Upgrades. Every Language. 24/7.